Shipping & Return policy

SHIPPING DETAILS

We at Fiorellaa strive to make your orders reach you in time, hassle free. orders are processed and shipped within 48-72 hours and delivered within 3-8 business days depending upon the city and state. (  Customised products take upto 5-10 days extra)

*This could vary. we are not responsible for shipping delays as this is handled by a third party.

HOW TO GET TRACKING DETAILS?

Once the order is shipped only then you'll recieve the tracking ID's automatically via text messages or mail ID provided by the customer. In case of any query customers can reach out to us via DMs or email us at fiorellaajewels@gmail.com, or contact us/ whatsapp on +91 7982490335.

RETURN POLICY

We deliver the exact same product as shown in the pictures as we click each and every picture to give you an original look. we do not have any return policy but only if the customer has received the wrong products or damaged products. In order to initiate a return the customer neends to provides an opening video within 24 hours of delivery of the parcel.

* For exchanges the customer needs for to pay a fee of ₹99/-(prepaid)